I’ve owned $30 routers from Netgear, I’ve owned $80 routers from Linksys. Sometimes I set them up with WEP and WAP security, sometimes I felt like leaving them open because I had nice neighbors. Sometimes I customized the crap out of them by locking down the network, hiding the SSID, using a password even a computer couldn’t remember, specifying a specific broadcast channel and doing a rain dance in the room I kept those routers. Sometimes I didn’t.
Never, with any of those routers, did I have 1/100th of the trouble, frustration or hair-tearing moments that I’ve had with your AirPort Express and new AirPort Extreme (802.11n) routers. Never.
Your routers frequently flip out, drop connections, seize up Mac OS X (on both a MacBook Pro and iMac G5) and generally make me want to bulldoze your company headquarters to the ground. Whether I’m running 802.11n only, n/g mixed or b/g on the AirPort Extreme, using password security or leaving the networks open, your routers are by and far the absolute worst, most unreliable and frustrating products you make, and inarguably the worst routers in the industry. No no, I mean: inarguably.
If a $30 router from one of your well known competitors or even a no-name brand that might not exist next week can work more reliably than yours, something is seriously fucking broken. Fix it. You have some cute features like AirTunes that no one else does, but if you can’t allow your users to maintain a basic connection to the internet, you are doing something wrong.
Please, for the love of all things wonderful in this world, give me a reason to not regret spending $280 on your networking products when something for a fraction of the price puts them to absolute, inarguable shame. Your computers are great, your OS is second to none, the iPod is cute - but your routers are a pathetic shame. Fix them.
Love and hugs
- David